The Broadway Hotel, Letchworth

The hotel is conveniently located in Letchworth, close to buses and the train station, making it ideal for exploring the area. The rooms, though small, were tidy, clean, and comfortable for a single person on a one-night stop. The service was courteous overall, with some pleasant and helpful staff encounters. The dining experience had its flaws with slow service but offered some decent options. The location near the town center and amenities is a major plus, with the only downside being the tired look of the hotel.

The hotel is in a convenient town center location, just a couple of minutes away from the train station and a major supermarket. The rooms are a bit dated and on the shabby side, but they are equipped with a kettle and coffee machine for added comfort. The service was exceptional with swift delivery of drinks and desserts by the friendly staff. The dining experience had its ups and downs with a delightful Sunday Carvery lunch but some disappointment in timing. The hotel's main charm lies in its central location and the impressive ballroom, though some areas like the bar and restaurant could use updating.

My stay at the hotel had its ups and downs. The rooms were a bit disappointing, with some issues like noise from the main road and a malfunctioning toilet, but the bathroom was spacious. The service, however, was excellent, with friendly and helpful staff. The location was convenient for my business appointment, being just a 10-minute walk away. The dining experience was good overall, despite some slow service due to staff shortages. The facilities were satisfactory, although there were some minor drawbacks.